Questions and Answers

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Colored index cards with question marks written on them.

You've got questions. We've got answers. Let's Talk!

We want to make sure all our residents' questions are answered and we'd love to talk with you. You can submit a question to the City right from this webpage.

What you're looking for might also be just a quick search away on the City's municipal website. You can also call or email us to get your questions answered. Visit our searchable online directory for contact information for City departments, staff, and elected officials.

Colored index cards with question marks written on them.

You've got questions. We've got answers. Let's Talk!

We want to make sure all our residents' questions are answered and we'd love to talk with you. You can submit a question to the City right from this webpage.

What you're looking for might also be just a quick search away on the City's municipal website. You can also call or email us to get your questions answered. Visit our searchable online directory for contact information for City departments, staff, and elected officials.

Have a Question? Submit It Here!

Submit your question for the City to review. City staff can email a direct response to your inquiry. Frequently asked questions may even get posted on this page!

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  • Share How do I find out when street sweeping will happen? My daughter usually parks on the street but would move her car if she knew when they were coming through. on Facebook Share How do I find out when street sweeping will happen? My daughter usually parks on the street but would move her car if she knew when they were coming through. on Twitter Share How do I find out when street sweeping will happen? My daughter usually parks on the street but would move her car if she knew when they were coming through. on Linkedin Email How do I find out when street sweeping will happen? My daughter usually parks on the street but would move her car if she knew when they were coming through. link

    How do I find out when street sweeping will happen? My daughter usually parks on the street but would move her car if she knew when they were coming through.

    Anne asked 22 days ago

    Thank you for your great question. Champaign Public Works regularly sweep streets in a methodical way to cover the entire City; however, there isn’t a fixed schedule. Instead, they adjust their sweeping dynamically based on several factors, including:

    • Seasonal Changes: For example, they may conduct all-day sweeping in the fall to better manage fallen leaves, especially in areas with lots of mature trees.
    • Special Event Needs: Areas near special events (i.e. parade and marathon routes) may require additional sweeping before and after in order to maintain safety and cleanliness.
    • Priority Needs: Crews may be redirected to other priorities to best meet the immediate needs of the community.

    Unfortunately, this means Public Works cannot provide specific times for when residents should move their vehicles for street sweeping. If residents notice an immediate need for street sweeping in their area, please call Public Works (217-403-4700) so they can add that area for a follow-up visit.

    public works,street sweeping
    public works street sweeping
  • Share I understand that street projects have to get completed but why are you working on curb cuts on Duncan/ John intersection while Springfield is closed. John is the only thru street that is close. It would have been good to wait until Springfield is complete to do these in this location on Facebook Share I understand that street projects have to get completed but why are you working on curb cuts on Duncan/ John intersection while Springfield is closed. John is the only thru street that is close. It would have been good to wait until Springfield is complete to do these in this location on Twitter Share I understand that street projects have to get completed but why are you working on curb cuts on Duncan/ John intersection while Springfield is closed. John is the only thru street that is close. It would have been good to wait until Springfield is complete to do these in this location on Linkedin Email I understand that street projects have to get completed but why are you working on curb cuts on Duncan/ John intersection while Springfield is closed. John is the only thru street that is close. It would have been good to wait until Springfield is complete to do these in this location link

    I understand that street projects have to get completed but why are you working on curb cuts on Duncan/ John intersection while Springfield is closed. John is the only thru street that is close. It would have been good to wait until Springfield is complete to do these in this location

    kray asked 3 months ago

    Hello kray and thanks for your question. The IDOT construction project on Springfield Ave. was scheduled to begin in April and the City’s project on Duncan Rd. was scheduled to begin in August (2024). IDOT’s project was subsequently delayed due to an Ameren gas main that took several months to resolve, but the City's project stayed on schedule. Therefore the two construction projects ended up overlapping.

    public works,road construction
    public works road construction
  • Share I know I am in orange zone, how do I find out which section? so will be able to schedule yard waste. there use to be a map on line but i cant find it this year. on Facebook Share I know I am in orange zone, how do I find out which section? so will be able to schedule yard waste. there use to be a map on line but i cant find it this year. on Twitter Share I know I am in orange zone, how do I find out which section? so will be able to schedule yard waste. there use to be a map on line but i cant find it this year. on Linkedin Email I know I am in orange zone, how do I find out which section? so will be able to schedule yard waste. there use to be a map on line but i cant find it this year. link

    I know I am in orange zone, how do I find out which section? so will be able to schedule yard waste. there use to be a map on line but i cant find it this year.

    bryant asked about 1 year ago

    Thanks for the question! The City has a user-friendly, interactive map that residents can use to search for their address to find out your specific pickup dates for spring or fall yard waste collection. Click here to use our interactive map.  

    For full details about the yard waste collection program, including tips and tricks, visit our yard waste collection webpage.

    yard waste
    yard waste
  • Share When is the city providing yard waste collection? on Facebook Share When is the city providing yard waste collection? on Twitter Share When is the city providing yard waste collection? on Linkedin Email When is the city providing yard waste collection? link

    When is the city providing yard waste collection?

    over 1 year ago

    The City of Champaign provides free yard waste collection in both the spring and fall. This is a free service provided for all residential properties in the city limits. Collection days are scheduled by zone depending upon your address. Please review the zone map, pickup schedule, and full details about the yard waste collection program on our website - champaignil.gov/yardwaste.  

    Want the City to email you when future collection schedules are published? Sign up for our "Yard Waste Collection" email updates on our website - champaignil.gov/subscriptions.

  • Share How can I watch meetings of the City Council? on Facebook Share How can I watch meetings of the City Council? on Twitter Share How can I watch meetings of the City Council? on Linkedin Email How can I watch meetings of the City Council? link

    How can I watch meetings of the City Council?

    over 1 year ago

    City Council meetings are telecast live and replayed on Comcast and i3 Broadband channel 5 and U-verse channel 99. Meetings are also live streamed and available for on-demand viewing on the City's website - champaignil.gov/CGTV.