Development Services Audit
In May 2022, the Champaign City Council directed staff to pursue a contract for professional services to review the City's Development Review Process. In February 2023, staff performed a Request for Letters of Interest from firms interested in performing the review. Matrix Consulting Group was selected, and they subsequently started a process that included:
- Project Kick-off
- Internal Stakeholder Meetings
- Diagramming the Review Process
- Assess Stakeholder Satisfaction
- Compare Development Review to Industry Best Practices
- Development of Drafts and Final Report
Matrix Consulting Group has developed a final report with recommendations for the City to continue to improve and refine their Development Review Process.
The report is available on this webpage and the City is now accepting comments and questions about the report. As the City begins to implement the recommendations of the Development Services Audit Final Report, they are launching a new Digital Permit Submittal Platform called OpenGov. There will be live training for this platform on Tuesday, November 5, at 2:00 pm. The training will virtually over Zoom, and the link is below:
City Staff has pre-recorded some training videos to help customers acclimate to the new software. Here are some links to the training videos.
How to Format Plans for submittal.
OpenGov Live Training: How to Submit a Permit
and
In May 2022, the Champaign City Council directed staff to pursue a contract for professional services to review the City's Development Review Process. In February 2023, staff performed a Request for Letters of Interest from firms interested in performing the review. Matrix Consulting Group was selected, and they subsequently started a process that included:
- Project Kick-off
- Internal Stakeholder Meetings
- Diagramming the Review Process
- Assess Stakeholder Satisfaction
- Compare Development Review to Industry Best Practices
- Development of Drafts and Final Report
Matrix Consulting Group has developed a final report with recommendations for the City to continue to improve and refine their Development Review Process.
The report is available on this webpage and the City is now accepting comments and questions about the report. As the City begins to implement the recommendations of the Development Services Audit Final Report, they are launching a new Digital Permit Submittal Platform called OpenGov. There will be live training for this platform on Tuesday, November 5, at 2:00 pm. The training will virtually over Zoom, and the link is below:
City Staff has pre-recorded some training videos to help customers acclimate to the new software. Here are some links to the training videos.
How to Format Plans for submittal.
OpenGov Live Training: How to Submit a Permit
and
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Developer's Forum - February 18th
Share Developer's Forum - February 18th on Facebook Share Developer's Forum - February 18th on Twitter Share Developer's Forum - February 18th on Linkedin Email Developer's Forum - February 18th linkThe City of Champaign is hosting a Developer's Forum on February 18th from 11:45 to 1:00 pm, Please RSVP at this link. The City will be providing pizza, salad, and soft drinks at the forum. The Developer's Forum is an opportunity for the City to update the development community of some pending improvements to its process, improvements that may be schedule around town, and city programs that might facilitate opportunities for development in the City. Additionally, it is an opportunity for the Development Community to let City Staff know about any on-going issues they are facing or issues that are brewing on the horizon.
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Development Services Newsletter - Launch
Share Development Services Newsletter - Launch on Facebook Share Development Services Newsletter - Launch on Twitter Share Development Services Newsletter - Launch on Linkedin Email Development Services Newsletter - Launch linkDo you want to be the first to know the latest on-goings in the City of Champaign's Development Services updates? If so, the City of Champaign Development Services Newsletter could help keep you up to date on the latest processes and improvements in the City of Champaign's Development Services. Click on this link to be one of the first to sign up for the City's Development Services Newsletter. This newsletter will be published quarterly, and it will have information sharing items on new initiatives the City is taking to help the Development Community continue to invest in Champaign and see success.
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Developer's Forum - February 18th
Share Developer's Forum - February 18th on Facebook Share Developer's Forum - February 18th on Twitter Share Developer's Forum - February 18th on Linkedin Email Developer's Forum - February 18th linkThe City of Champaign will be hosting a Developer's Forum on February 18th at Papa Del's Pizza Factory. The City will be providing the pizza and the City will be giving updates to on-going City projects and changes to the process. Mark your calendar for this unique opportunity - you won't want to miss it. Please RSVP at this link. The meeting will be from 12:00 to 1:00 pm.
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December 17th - OpenGov Training - How to Schedule an Inspection
Share December 17th - OpenGov Training - How to Schedule an Inspection on Facebook Share December 17th - OpenGov Training - How to Schedule an Inspection on Twitter Share December 17th - OpenGov Training - How to Schedule an Inspection on Linkedin Email December 17th - OpenGov Training - How to Schedule an Inspection linkThe Final "Live" OpenGov Training that the City will be hosting through Zoom will be moved from December 3rd to December 17th. This training will be on"How to Schedule an Inspection." This training will be recorded, so customers can view it at a later date.
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OpenGov Training - November 5th - Plan Format
Share OpenGov Training - November 5th - Plan Format on Facebook Share OpenGov Training - November 5th - Plan Format on Twitter Share OpenGov Training - November 5th - Plan Format on Linkedin Email OpenGov Training - November 5th - Plan Format linkJoin City Staff as they go over the format that plans will need to be submitted in, in order for them to be accepted for review. This is an important training session because it will help design professionals set up their digital files in a way that City Staff and the software can accept them. In addition to making the plans easier to review, which will make the reviews more efficient and speed up the review times, this is also a code requirement. This training session will go over items like fonts, title blocks, linking details, and many others. You don't want to miss it!
Below is the link to the Zoom Meeting at 2:00 pm Central Time on Tuesday, November 5th.
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City Council Study Session
Share City Council Study Session on Facebook Share City Council Study Session on Twitter Share City Council Study Session on Linkedin Email City Council Study Session linkFor anyone interested in reviewing the City Council Study Session going over the Final Report, please click on the link below:
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OpenGov Training: How to Submit a Building Permit
Share OpenGov Training: How to Submit a Building Permit on Facebook Share OpenGov Training: How to Submit a Building Permit on Twitter Share OpenGov Training: How to Submit a Building Permit on Linkedin Email OpenGov Training: How to Submit a Building Permit linkThanks to everyone who attended the OpenGov Training: How to submit a building permit
We appreciate the people who took the time out of their busy schedule to learn about the City's new process for submitting a building permit. While we hope it is intuitive, we know due to the wide range of permits and ever evolving building codes, there will be some questions on how to handle certain items. We look forward to seeing everyone again in two weeks to learn what to expect when receiving review comments and how to respond.
To review the training session, review the link below:
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OpenGov Training
Share OpenGov Training on Facebook Share OpenGov Training on Twitter Share OpenGov Training on Linkedin Email OpenGov Training linkAs the City moves towards the launch of a new Permitting Software, OpenGov, the City is hosting training sessions, to walk existing customers through the process and help them get familiar with some changes in the permit submittal process. The first session will be October 22, at 2:00 pm Central Time, and it will cover how to submit a permit application. The session will be virtual, and it will require registration ahead of time. In order to register for the session, please click on the link below.
https://us06web.zoom.us/meeting/register/tZEuf-utpj8jGtXHv2T3o5XeU_XHC4ol787
The session will give customers the ability to ask questions and point out any tweaks in the software that can help improve customer service. Additionally, if you can't make the session, the Zoom Meeting will be recorded and the recording will be posted to Engage Champaign for viewing at a later date.
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Developer's Forum - Monday October 7th
Share Developer's Forum - Monday October 7th on Facebook Share Developer's Forum - Monday October 7th on Twitter Share Developer's Forum - Monday October 7th on Linkedin Email Developer's Forum - Monday October 7th linkCity staff is preparing for the October 7th Developer's Forum Meeting. Please review the Development Services Audit Final Report, which is attached to this project site, and feel free to reach out to the City of Champaign Planning and Development Department with any comments or questions. The best way to reach the Planning and Development Department is to email: planning@champaignil.gov Or if you want to speak to someone in person, call 217-403-8800.
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News Feed
Share News Feed on Facebook Share News Feed on Twitter Share News Feed on Linkedin Email News Feed linkAs new information becomes available, updates will be posted in this news feed here. Expect a report to Plan Commission in October, and report to Council in October. Reports will be posted here and on the City's website.
Lifecycle
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Final report
Development Services Audit has finished this stageThe final outcomes of the analysis Matrix performed will be documented in the Final Report, giving action steps for improvement to the process moving forward.
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Developer's Forum - October 7, 2024
Development Services Audit has finished this stageOctober 7, 2024 at 4:00 pm, City Staff will host a Developer's Forum at the CityView roomat the Illinois Terminal (45 E University Ave., Champaign). Staff will present the recommendations of the Development Services Audit and discuss the launch of OpenGov, the City's new permitting software.
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City Council Study Session - October 8, 2024
Development Services Audit has finished this stageCity Staff will be presenting the recommendations from the Development Services Audit to City Council during a Study Session meeting. That meeting is at 7:00 pm at the Champaign City Building (102 N Neil Street, Champaign).
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OpenGov Training
Development Services Audit has finished this stageCity Staff will be hosting virtual training sessions throughout the month of October and November. Don't miss them! These will help introduce the basics of applying for a permit digitally. If you are interested in being a Beta Testing, please reach out to City Staff, and we can get you set up.
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OpenGov Launch - January 2nd, 2025
Development Services Audit is currently at this stageStarting on January 2, 2025, the City will use the new OpenGov online platform for all permit submittals and reviews.
Key Dates
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October 08 2024
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October 22 2024
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November 05 2024
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November 19 2024
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December 17 2024
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January 01 2025
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January 02 2025
Who's Listening
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Director of Planning and Development
Email planning@champaignil.gov -
Planning Manager
Email planning@champaignil.gov